What we do

We understand the importance of a client’s reputation with customers

Allen, Maxwell, Silver (AMS), a division of Windham Professionals Inc., believes that any collection action delayed is customer payment deferred. Our standards demand that the cash recovery process begins the day of account placement – and we commit to prompt remittance of the funds we collect for you.

AMS takes great pride in employing a seasoned and skilled staff of experienced full-time professionals who are dedicated to delivering superior collection results and timely information to our clients.

We understand the importance of a client’s reputation with customers, as well as the delicate balance between preserving relationships and rapid collection. Therefore, AMS will customize a collection program to accomplish your specific goals. We will work with you to develop a strategy that utilizes the appropriate combination of our three distinct departments: Outsourcing, Third Party and Legal Forwarding.

AMS maintains strict guidelines for hiring and training employees.

Prior to hiring, a thorough background check and a comprehensive interview with AMS management are mandatory. Collection or customer service experience in commercial collections is preferred, but we will properly train the right candidate.

To reinforce initial training, weekly meetings are held to address questions, provide updates about new or pending laws and procedures, and to relay other pertinent information necessary to maximize staff performance.

Professional & Accredited



Allen Maxwell & Silver complies with commercial licensing and bonding requirements in the United States and Puerto Rico.

We are licensed in all states that require a license and carry an Omissions Insurance policy.


Management Team



Lisa Freidman
Senior Vice President
Lisa.Freidman@windhampros.com; Extension:
BIO
Audra Haskoor
Director of Operations
Audra.Haskoor@windhampros.com; Extension:
BIO
Robert Ash
Legal Department Manager
Robert.Ash@windhampros.com; Extension:
BIO
Jim McConville
Chief Operating Officer
Jim.McConville@windhampros.com; Extension:
BIO
Joseph G. Nicholas
Collection Manager
Joseph.Nicholas@windhampros.com; Extension:
BIO

 

Careers

Allen, Maxwell, Silver a division of Windham Professionals Inc., is an equal opportunity employer, continually seeks talented professionals who are looking for a challenging and rewarding career.

Individuals interested in joining our Sales, Collections, Customer Service, Accounting or Administrative Departments are invited to submit a resume. Please include salary requirements.

Submit Resume

Professional and Accredited

17-17 Route 208 North, Suite 340
Fair Lawn, New Jersey 07410

PO Box 540
Fair Lawn, New Jersey 07410

T. (201) 871-0044
F. (201) 871-1197
fl_customerservice@windhampros.com

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