Services

Outsourcing • Third Party Collections • Legal Forwarding

AMS offers global accounts receivable management expertise. Our multi-lingual collectors, customer service representatives and network of affiliate attorneys specialize in worldwide debt collection.

AMS customizes collection programs, utilizing a combination of services identified as “Outsourcing”, “Third Party Collections” and “Legal Forwarding” to meet every goal and expectation set forth by an individual client.

Because AMS has the right people, experience and systems in place, nothing is left to chance. Our proprietary systems fulfill our clients’ needs and are unparalleled in the industry.

Outsourcing

AMS can assist you in a Customer Service capacity by communicating with your customers as a seamless extension of your Accounts Receivable Department. Our Customer Service Representatives will ‘gently remind’ your customers about past due payments. This method works effectively to collect your receivables, while preserving your important client relationships.

Custom Outsourcing Programs may include:

  • Dedicated telephone lines.
  • Custom scripts and correspondence, tailored to meet special needs and requirements.
  • Tiered Program: AMS will work placements in a customer service capacity for a pre-determined period of time (30-60-90-days), after which (or at your request at any point) placements will transfer to our Third Party Collection Program.

Third Party Collections

When an aggressive collection process is required, we recommend using our Third Party Collection Program. Run by a highly trained staff, this program can be customized to negotiate payments, resolve disputes and settle cases quickly and professionally. Additionally, links to federal and state agencies, professional investigators, and others, allow us to perform thorough searches AT NO COST TO YOU.

Custom Third Party Collection Programs may include:

  • Professional and aggressive communications via phone, fax, mail and/or e-mail.
  • Use of skip tracers in the event the contact data provided are no longer valid.

Legal Forwarding

If an account warrants legal action, our full time Legal Forwarding Department is available at a moment’s notice.

AMS is a full service company that has the right team in place for any type of collection work you may require. Our ability to offer Legal Forwarding on premises is simply one more reason why we are the collection agency of choice.

Professional and Accredited

(201) 871-0044
F. (201) 871-1197
info@amscollections.com

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PO Box 540
Fair Lawn NJ 07410

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